Josefina Martinez-Amador is Chief Human Resources Officer at Brightstar.
Millennials are the butt of many modern workplace jokes. This is the one of the many doing the rounds in London’s bars:
Q: How many millennials does it take to change a lightbulb?
A: Change a lightbulb? I don’t change lightbulbs, I disrupt them.
As with all socially observed jokes, the humour works because it takes a kernel of truth and amplifies it to a ludicrous level.
Anyone who’s worked with a millennial knows that behind the stereotypes the generation now entering the workplace is different, keen for experience at a very early stage of their careers, more socially conscious and willing to move employers quickly and often if expectations aren’t met.
And they’re very tech savvy having grown up with ubiquitous broadband and smartphones as everyday items.
In fact, one of the biggest disappointments they express is that the technology they’re supplied with and expected to use is in their view below the standard they’re used to. This was one of the driving forces behind the emergence of the “Bring your own device” (BYOD) trend that IT and security departments have wrestled with in recent years. In fact research carried out by Penn Schoen Berland for Dell and Intel shows that 42 percent of 18-34 years olds are likely to quit a job with sub-standard tech. This compares with only 25 percent of employees that are 35+. And 82 percent of them would consider the technology on offer when considering whether to take a new job.
So what does this mean for those people who make the decisions around workplace technology? For a start, it means there needs to be a HR representative around the table when decisions are made. The considerations of cost and productivity that have driven decision making from CFOs and operations directors are still there, but they need to be joined by HR because ultimately you need to successfully attract, recruit and retain the workforce to use the IT you select. And the security officer will need to have a say as well because as much as millennials require current kit, they also like to use it in non-traditional workplaces at times that work for them. This means that you’re going to need the confidence that you can remotely manage and kill devices that are inadvertently left on the night bus to Neasden or Queens, as well as get replacement devices to the worker quickly so they’re back up and running quickly.
And that’s where the Enterprise Managed Mobility solution from Brightstar can help. We can provide a full mobile lifecycle service for your business that includes provision, security, repair and replacement while also delivering a significant overall cost saving. This means you can provide the devices that you’re emerging workforce demands without the headache of managing allocation, in-life management and re-cycling in-house.
Just what the doctor, and the disruptive millennial, ordered.
Want to know more? Get in touch with Gary Sharp.